top of page

Client struggling to set up a new supply chain for 3 new products amid global shipping complications


  • £67m B2B tea & coffee company won a new customer requiring New Product Development (NPD)

  • Customer (international coffee chain) required 3 Ready To Drink (RTD) cold brew coffee beverages to launch in their stores before Christmas 2021

  • No exiting processes or experience to develop and launch RTD beverages

  • Complexities due to production in US, fill and pack in Germany to sell in UK

  • Beverages needed to launch during global covid supply chain disruptions

  • Workstream teams were failing to progress at required pace


  • Project health check including: current status of each workstream, existing methods and tools and reporting cadence and effectiveness

  • New Product Development capability assessment

  • Drive teams to hit deadlines by building Daily Weekly Monthly momentum

  • Establish requirements-to-delivery process for RTD beverages

  • Light touch into client’s S&OP process

  • Built and kicked-off tender and engagement of suppliers

  • Built tender assessment criteria

  • Supported client to select preferred suppliers

  • Supported co-packing trials


  • Project re-plan to confirm December launch was still achievable

  • Set-up US production, Germany packaging and UK supply chain

  • Mitigated scarcity of shipping containers through robust forecasts, sufficient stock and multiple freight suppliers

  • NPD toolbox built for use across all of their customer base

  • All 3 RTD beverages launched on time for customer

Contact us to find out more

* required information

Thank you for your query

bottom of page